Welcome to All About Pets Veterinary Hospital Feedback Page

We at All About Pets Veterinary Hospital are always looking for ways to improve our service to you. We would be grateful for a few moments of your time to let us know how we are doing. Your suggestions, ideas, and comments are always welcome. Being specific and critical will not hurt our feelings. Please be totally honest. If there is something we can improve, we want to know. In appreciation for your time and after you submit your feedback, a $5 credit will be added to you account. Please note that feedback can only be received about a visit that has taken place within two weeks of the feedback submitted. Also note that only one $5 credit will be given per six month period. Thank you again for helping us improve service for you and your cherished pet.

Date of visit:*
Your Name:*
Pet's Name:*
Address Line 1:
City:
Postal Code:
Phone Number:
Email Address:

On a scale of 1 to 10 (ten being the best), how would you rate your overall experience at All About Pets Veterinary Hospital?       1 2 3 4 5 6 7 8 9 10

Office Hours:     Convenient Restrictive Should be open more I would use later hours

When you telephoned:     Your call was ansawered Promptly It took many rings for someone to answer You had trouble getting through You were placed on hold too long

The Conversation was:     Courteous Hurried Impolite Informative Preoccupied Did not phone

Our Waiting Room was:     Comfortable Neat Uncomfortable Disorderly Order-free Needed odor control Child Friendly

The Veterinary Assistant       Greeted you warmly Was gentle with your pet Seemed Proficient Was knowledgeable Was a poor communicator Needs more training Not applicable

The Veterinarian's Communication was (Choose all that apply): Introduced himself with a warm greeting Listened well to my pet's present symptoms Did not seem interested in what I had to say Seemed in a hurry Described the diagnosis and treatment well Left me confused about how to treat my pet

The Veterinarian's Manor was (Choose all that apply): Professional in manner and appearance Inferior in manner and appearance Able to make me feel like a friend Acceptable in manner and appearance Good at comforting me and my pet Insensitive in his use of people skills

*Did you understand our fees?     Yes No

Do you feel the fees were reasonable?     Yes No

Would you recommend us to others?      Yes No

Which Employee(s) served you best?      AdriannaShannonStephanieEmily

Questions or Comments: We hope that all of your comments are good but we know that it may not always be possible. So again, being specific and critical will not hurt our feelings. Please be totally honest. If there is something we can inprove, we want to know.